Shipping and Delivery

How can I track my package?
We will send you an email when we ship your package.
Here you will find the tracking number that you can use to follow the package.

How long is the delivery time?
We ship your order within 1-2 days after the order has been processed.

Please note that custom made orders can take a little longer. You can always send us an email at
order@atelier-neko.com if you have questions about the delivery.

Estimated delivery time:

The Netherlands	1 to 2 business days
Belgium, Germany & Luxembourg	3 to 5 business days
Rest of Europe	5 to 8 business days
World	8 to 12 business days

This is an indication. No rights can be derived from the information provided.


How much is the shipping fee? 

The Netherlands	€4,50
Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg,  Poland, Portugal, Spain, Sweden, United Kingdom	€10,-
Albania, Andorra, Belarus, Bosnia-Herzigovina, Bulgaria, Croatia, Czech Republic, Estonia, Gibraltar, Greece, Hungary,  Latvia, Liechtenstein, Lithuania, Macedonia, Malta, Moldava, Monaco, Montenegro, Norway, Romania, San Marino, Serbia, Slovenia, Switzerland, Turkey, Vatican City	€16,-
Canary Islands, Cyprus, Greenland, Iceland, Kosovo, Ukraine	€18,50
World	€30,-

 

Gift packaging
Complimentary gift packaging is available free of charge on all orders, please select this option at checkout.